The Leapers. Curated talent from Mexico City you can trust

Our rigorous selection ensures you work with only the best: experienced, culturally aligned, and driven by success

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Edgar Fuentes
Solution engineer
Pamela Patel
Customer success manager
Jaime Contreras
Technical account manager
Susana Álvarez
Onboarding specialist
Arturo Cruz
Implementation manager
Theo Martinez
Account manager
Karla Hernández
Technical support specialist
Martha Torres
Customer support representative
Edgar Fuentes
Solution engineer
Pamela Patel
Customer success manager
Jaime Contreras
Technical account manager
Susana Álvarez
Onboarding specialist
Arturo Cruz
Implementation manager
Theo Martinez
Account manager
Karla Hernández
Technical support specialist
Martha Torres
Customer support representative
Edgar Fuentes
Solution engineer
Pamela Patel
Customer success manager
Jaime Contreras
Technical account manager
Susana Álvarez
Onboarding specialist
Arturo Cruz
Implementation manager
Theo Martinez
Account manager
Karla Hernández
Technical support specialist
Martha Torres
Customer support representative

Top-tier talent that raises your quality bar

Education

Graduates of top universities in Mexico and internationally, many with advanced degrees (Masters, MBAs) or specialized certifications.

Example universities:

Universidad Nacional Autónoma de México (UNAM)

Ranked #1 in Mexico

Instituto Politécnico Nacional (IPN)

Ranked #3 in Mexico

Instituto Tecnológico y de Estudios Superiores de Monterrey (ITESM)

Ranked #2 in Mexico

Universidad Iberoamericana

Ranked #4 in Mexico

Experience

6-10 years average experience in customer-facing roles at tech companies. Deep expertise and seasoned perspectives.

Example backgrounds:

Director of Professional Services

Medallia 

AI Deployment Manager

Cresta

Technical Manager

Medallia

Business Value Analyst

Monday.com

Onboarding Specialist

Salesforce

Technology Specialist

Qualtrics

Project Manager

Sohosquared

Senior Business Architect

Klar

Skills & certifications

Our Leapers are self-starters who stay current on trends and technology. Certified in customer success methodologies, project management, CRM systems, and CX best practices.

Language fluency

Fluent in English and Spanish, enabling clear communication with internal teams, prospects, and customers.

Cultural alignment

Selected for their ability to thrive in cross-cultural environments. They align with your company culture, values, and expectations from day one.

Mexico City: Your nearshore advantage

What clients are saying

"SouthLeap feels like a natural extension of our team. They ramp quickly, navigate complex customer environments with ease, and bring genuine care to every onboarding experience"

VP of Professional Services
Growth stage Fintech company
Ready to scale your post-sales team?
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